At Cantilever Digital we facilitate card billing for paid membership services on a subscription basis. Due to privacy concerns we sometimes obfuscate the name of the website you have joined. Consequently, you may see this URL on your card statement instead. Our support desk can help identify the login URL for you.
Please note that all trial memberships (free or paid) will convert to a monthly subscription unless canceled within the specified grace period. You may cancel your recurring membership at any time by contacting one of our agents, available around the clock to ensure complete customer satisfaction.
Verify accuracy of the entered data: the credit card number, cvv and expiry date. Make sure that your account has sufficient funds for making the payment and you haven’t reach the daily or monthly limit. The bank might reject the payment due to the reasons beyond our control, you can try to make the payment later.
CVV is a 3-4 digit number that is usually located on the backside of your credit card.
Cantilever Digital accepts the payments for the websites which provide paid services on subscription basis. That’s why you can see this website on your bank statement, instead of those where the payment had been made. The website where the payment had been made can be identified by our support desk.
Please contact us and we will review your case and help you.
All trial memberships/subscriptions convert to monthly memberships or subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.
To cancel your subscriptions you can fill out a dedicated form on this website hereunder or send a request to our support desk.
To receive direct assistance contact us using this form:
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